Information We Collect and Use
We will collect and use personal information about you to respond to your request for products and services offered through the Site. Specifically, we collect information provided by you in connection with obtaining quotes for insurance products and services. For example, you will be asked to provide your full name, address, telephone number, email, information about your automobile(s), and other information in order to be matched to insurance carriers and agents who may provide you a quote for their insurance services based upon the profile of information you provide.
We also collect demographic information. Demographic information is all other information such as gender, zip code, or any information that is not tied to your personal information. In addition, we might receive information about you from other online or offline sources and may add that information to your existing account.
Information Sharing and Disclosure
We share personal information about you under the following circumstances:
Insurance Quote Request - If you submit a request on the Site for quotes for insurance products or services, we will share the personal information contained in your request form (such as your full name, address, telephone number, email, information about your cars, etc.) with third parties, which include insurance agents, insurance carriers, lead aggregators, and other insurance service providers (“Service Providers”) in our network to process and fulfill your request for insurance quotes. In some circumstances, we may obtain additional information about you and/or share that information with Service Providers in our network.
All Service Providers in our network have entered into agreements with us, and are required to comply with federal and state privacy regulations. By submitting your request to us, you understand that Service Providers may contact you by telephone (on a recorded line), automated calling, email, or regular mail based on the information you provided to us in order to process and fulfill your request, even if you have opted into the National Do Not Call List administered by the Federal Trade Commission, any state equivalent Do Not Call List, or the Do Not Call List of an internal company. If one of the Service Providers contacts you and you wish not to be contacted again by that Service Provider with respect to your inquiry, then you should specifically make a request to that Service Provider not to contact you again. Please note that the Service Providers may maintain the information you provided whether you elect to use their services.
Aggregate, Non-Personal, or De-identified Information. We may share aggregated information (i.e., information about you and other users collectively, but not specifically identifiable to you) and other non-personal, de-identified, or anonymous information we collect with third parties, including affiliates to develop and deliver targeted advertising on our Site and on the websites of third parties.
Business Transfer. As with any other business, it is possible that we, in the future could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by us, including your personal information, customer and business account information, but would continue to be bound by this policy unless you consent otherwise.
Cookies and IP Addresses
We also keep track of Internet Protocol (IP) addresses. An IP Address is a number that is used by computers on the network to identify your computer every time you log on to the Internet.
We employ a software technology called clear gifs (a.k.a. Web Beacons) that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movement of Web users. Clear gifs are not tied to users' personally identifiable information. We also use clear gifs in our HTML-based emails to let us know which emails the recipients have opened. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.
You may register to receive communications from us directly on our website or through a third party. Upon registering, we will periodically send you newsletters and other e-mails with offers and promotions. If you no longer wish to receive these communications, please let us know by sending an email to ConsumerCarSource.com Customer Care at [email protected] (You may also opt-out by clicking on the unsubscribe link in our emails).
Third Party Advertisers. Please note that we can only control its own mailing list and policies. Third party advertisers that maintain their own mailing lists may send communications that advertise our services, and you may need to contact these parties directly in order to stop receiving their email communications.
Confidentiality and Security
The security of your personal information is very important, and we take a number of steps to safeguard it. For example, we limit access to personal information to those employees or agents who assist us in providing requested products and services to you and maintain physical, electronic, and procedural safeguards that comply with federal standards to guard personal information about you.
Third Party Links
A Special Note about Children's Privacy
Removing Your Information
Federal and state regulations require that we maintain all information (including your personal information) submitted through the Site for various time periods. In order to comply with these regulations, we cannot delete your information from our database.
Questions and Suggestions
California User Consumer Rights
California User Consumer Rights. In accordance with California Civil Code Sec. 1789.3, California resident users are entitled to know that they may file grievances and complaints with California Department of Consumer Affairs, 400 R Street, STE 1080, Sacramento, CA 95814; or by phone at 916-445-1254 or 800-952-5210; or by email to [email protected]. For more information about protecting your privacy, you may wish to visit: http://www.ftc.gov.
Updated January 20, 2012